Delivery Information
- Q: What are the delivery charges?
A:
- Orders below $150 are subject to a $15 delivery charge.
- Enjoy FREE delivery when you spend a minimum of $150
- Express deliveries will be charged at $30
- Q: How long will it take for my wine to be delivered?
A:
- Same Day Delivery: (for orders received before 12pm on working days)
- Mondays to Fridays: 3pm – 7pm
- Saturdays: 1pm – 5pm
- Next Working Day Delivery*: (for orders received after 12pm on working days)
- Mondays to Fridays: 10am – 1pm
- Saturdays: 1pm – 5pm
- For orders received after 12pm on Saturday, delivery will be on Monday between 3pm – 7pm.
- Express 2-hour Delivery (available for orders before 3pm on weekdays and before 12pm on Saturdays only)
- No deliveries on Sundays and Public Holidays.
- Same Day Delivery: (for orders received before 12pm on working days)
- Q: Who can receive my order?
A: The delivery must be received by persons aged 18 or above. We reserve the right to request for a valid photo ID for verification.
- Q: What if my item arrives damaged, incorrect or missing?
A: We strive to make sure this never happens but in the event that it does, kindly indicate on the delivery note and we will rectify the issue.
